Pragulic Website

Client:Ricardo CEO of Uppersky
Year:2022
Pragulic is a social enterprise based in Prague, Czech Republic, offering unique city tours guided by homeless individuals. The organization aims to challenge stereotypes, provide job opportunities for homeless people, and offer tourists an authentic experience of the city from a different perspective. The website serves as the primary platform for booking tours, sharing stories, buying gift vouchers, and promoting the social mission of Pragulic.

TotalCtrl Features:

  1. Tour Booking System: Easy-to-use online booking system for various city tours. Calendar integration to check availability and schedule tours.
  2. Guide Profiles: Detailed profiles of the tour guides, including their personal stories and backgrounds. Videos and testimonials to highlight their experiences and expertise.
  3. Payment Gateway Integration: Secure and diverse payment options for booking tours. Support for multiple currencies and payment methods.
  4. Multilingual Support: Content available in multiple languages to cater to international tourists. Easy language switching for a better user experience.
  5. Content Management System (CMS): A robust CMS for updating tour information, guide profiles, and blog posts. Tools for managing bookings and customer inquiries.
  6. Responsive Design: Mobile-friendly design to ensure a seamless experience across all devices. Fast loading times and optimized performance.
  7. Social Media Integration: Links to social media profiles and sharing options. Embedded social media feeds to keep visitors updated with the latest news.
  8. Gift Voucher Purchase: Option to buy gift vouchers for Pragulic tours. Easy-to-use interface for selecting voucher amounts and personalizing messages. Secure payment processing and email delivery of vouchers.

Challenges

  1. Complex Booking System: Developing a booking system that accommodates different types of tours, varying schedules, and multiple guides. Ensuring the system is user-friendly and efficient for both customers and administrators.
  2. Security Concerns: Implementing a secure payment gateway to protect customer information and transactions. Ensuring data privacy and compliance with international standards.
  3. Content Management: Creating a CMS that allows easy updates and management of dynamic content, such as tour details, guide profiles, and blog posts. Training staff to use the CMS effectively.
  4. Multilingual Support: Translating content accurately and ensuring consistency across different languages. Maintaining the same level of user experience in all supported languages.
  5. Gift Voucher System: Developing a system for purchasing and managing gift vouchers. Ensuring secure payment processing and timely delivery of vouchers to recipients.

Solution

  1. Advanced Booking System: Developed a custom booking system with calendar integration and real-time availability updates. Implemented features for managing group bookings, cancellations, and rescheduling.
  2. Enhanced Security Measures: Integrated a secure payment gateway with support for multiple currencies and payment methods. Applied SSL encryption and compliance with GDPR to protect user data and transactions.
  3. User-Friendly CMS: Implemented a robust CMS with intuitive interfaces for easy content updates. Provided comprehensive training and support to Pragulic staff to ensure effective use of the CMS.
  4. Comprehensive Multilingual Support: Utilized professional translation services to ensure accurate and culturally appropriate content. Designed a multilingual interface that maintains a consistent user experience across all languages.
  5. Gift Voucher Implementation: Developed an easy-to-use interface for purchasing gift vouchers, including options for selecting amounts and personalizing messages. Ensured secure payment processing and automated email delivery of vouchers to recipients. Implemented a management system for tracking voucher usage and ensuring seamless redemption during tour bookings.

Screens

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Team & Technology used

  • 1

    Product Designer

  • 1

    Web Engineer

  • 1

    QA Engineer

  • WordpressWordpress
  • AWSAWS
  • MysqlMysql
  • PHPPHP
  • DockerDocker

Their top-notch deliverables and thorough approach stand out. Consistent product improvements, code enhancements, and quick issue resolution highlight their steadfast dedication.

Charlotte Aschim , CEO

How about we work together?